Working For Us
About Us
United Utilities Australia is an environmentally focused company with a vision to be Australia’s leading non-Government provider of water solutions. We manage and operate cost efficient water and wastewater systems and provide innovative and sustainable project solutions for customers in the public and private sectors.
We operate projects throughout Australia, and our head office is based in Adelaide, South Australia. United Utilities Australia is a wholly owned subsidiary of the United Utilities group of companies, one of the world’s leading multi-utility service providers.
Globally, United Utilities employs over 17,000 people and is a member of the FTSE 100 group of leading UK listed companies.
United Utilities is rapidly growing its business in Australia, and is always keen to identify people who have the necessary level of professionalism and drive to join our motivated workforce.
Values
United Utilities Australia prides itself on the business ethics of its people. In support of this we have established company values and associated behaviours. All United Utilities Australia employees are expected to abide by these values and demonstrate these behaviours whilst at work.
Value: Trust - having confidence in people to take accountability and deliver.
Behaviours
- giving timely and honest feedback
- giving people freedom to act
- making expectations and consequences clear
- leading not instructing
- backing people's judgements
- assuming innocence
- sharing information and learning from experiences to help others
- being open and honest with others
Value: Team - building and maintaining positive relationships within my team and other teams.
Behaviours
- showing respect
- being supportive
- seeking the best solution for UU
- sharing ownership of decisions
- working to achieve common goals
- challenging in a helpful way
- not accepting poor performance
Value: Commitment - dedication to deliver on our promise.
Behaviours
- being punctual
- going the extra mile
- taking ownership and seeing things through
- setting an example
- putting the customer first
Value: Passion - the ambition and enthusiasm to make UU the best.
Behaviours
- supporting new ideas
- inspiring others
- celebrating success
- taking pride in what you do
- displaying a sense of urgency
- taking action to meet and exceed customer needs
Investing in People
In United Utilities Australia we recognise that our company’s success is founded on the quality, motivation and commitment of our people. We therefore treat our employees with respect, and aim to match individual needs with company requirements. One of our key strategic objectives is to meet our employee’s expectations, by offering flexible employment conditions, job challenge and a positive work environment.
Specifically, we:
- Identify future skills and knowledge requirements in our business plans and match need with opportunity
- Invest adequate resources and support employees to take sufficient ‘time out’ to learn
- Look for opportunities to retrain and redeploy employees when skill and knowledge requirements change
- Encourage employees to take control of their own learning in order to reach their full potential. Everyone agrees a personal development plan with their manager annually, and gets constructive feedback on their performance
- We use work as an opportunity to develop employees
- We provide support through peer groups and we train our managers as leaders and coaches
Diversity
United Utilities Australia respects the dignity and rights of every individual in the company. We believe the diversity of our people gives us a positive business advantage, therefore we strive to :
- Create a work environment that is free from all forms of discrimination and harassment
- Ensure that people are treated as individuals with different skills and abilities, without making judgements about them based on stereotypes, or on characteristics (such as sex, age, race, sexuality, disability, pregnancy or marital status) that are irrelevant to a person’s capacity to do the job
- Ensure people are given a fair go when they are at work, and when they are looking for work
- Raise awareness of equity issues
- Take action to countenance ignorance and prejudice where they exist
- Eliminate harassment and bullying where they exist
- Appoint, develop and promote people solely on merit
- Ensure all HR policies conform to current equality best practice
- Offer terms and conditions of employment on a non-discriminatory basis
- Ensure all staff understand their responsibilities in terms of equality
- Investigate allegations of discrimination and to take disciplinary action where necessary
- Review and take action on all documents to ensure there is no bias/discrimination evident
- Treat candidates for each position on merit and always select and appoint the most suitable candidate for any job