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Working For Us

About Us

United Utilities Australia is an environmentally focused company with a vision to be Australia’s leading non-Government provider of water solutions. We manage and operate cost efficient water and wastewater systems and provide innovative and sustainable project solutions for customers in the public and private sectors.

We operate projects throughout Australia, and our head office is based in Adelaide, South Australia. United Utilities Australia is a wholly owned subsidiary of the United Utilities group of companies, one of the world’s leading multi-utility service providers.

Globally, United Utilities employs over 8,000 people and is a member of the FTSE 100 group of leading UK listed companies.

United Utilities is rapidly growing its business in Australia, and is always keen to identify people who have the necessary level of professionalism and drive to join our motivated workforce.

Values

Our Values

UUA prides itself on the business ethics of its people. In support of this our values are important in helping us achieve our vision. They define what we believe in as an organisation, shape the way we behave at work, and the way we interact with each our clients and our stakeholders. This is what our values mean in practice;

Value: Team - building and maintaining positive relationships within my team and other teams.

We believe that we can only succeed if we act as one team, showing mutual respect for each other and all working to the same agenda with a clear vision, one set of values and a common goal. We actively encourage our people to share successes and knowledge to help identify best practice.

Value: Trust - having confidence in people to take accountability and deliver.

We provide essential resources to large numbers of customers. It is important that if we make commitments, as a team, we deliver on them. Building and maintaining the trust of our customers, fellow employees, shareholders and stakeholders more generally is essential to our success. We aim to do business in a way which inspires trust, avoiding unnecessary rules and constraints, being open and honest in our communication and where we make mistakes; we admit them and learn from them.

Value: Passion - the ambition and enthusiasm to make UU the best.

We want everyone to understand the importance of what our company does and to take pride in what we do. We will celebrate our successes, rewarding those who champion new ideas, inspire others and are relentless in doing the right thing to the best of their ability. We encourage people to look for alternative solutions to problems and not to look for excuses or fail to take responsibility.

Value: Commitment - dedication to deliver on our promise.

We must be committed to delivering on our promises in everything we do. This means that we will always strive to go the extra mile, take ownership of issues and follow them through to resolution. It also means leading by example and always trying to act with integrity and fairness.

Investing in People

In United Utilities Australia we recognise that our company’s success is founded on the quality, motivation and commitment of our people. We therefore treat our employees with respect, and aim to match individual needs with company requirements. One of our key strategic objectives is to meet our employee’s expectations, by offering flexible employment conditions, job challenge and a positive work environment.

Specifically, we:

• Identify future skills and knowledge requirements in our business plans and match need with opportunity
• Invest adequate resources and support employees to take sufficient ‘time out’ to learn
• Look for opportunities to retrain and redeploy employees when skill and knowledge requirements change
• Encourage employees to take control of their own learning in order to reach their full potential. Everyone agrees a personal development plan with their manager annually, and gets constructive feedback on their performance
• We use work as an opportunity to develop employees
• We provide support through peer groups and we train our managers as leaders and coaches

Diversity

United Utilities Australia respects the dignity and rights of every individual in the company. We believe the diversity of our people gives us a positive business advantage, therefore we strive to :

• Create a work environment that is free from all forms of discrimination and harassment
• Ensure that people are treated as individuals with different skills and abilities, without making judgements about them based on stereotypes, or on characteristics (such as sex, age, race, sexuality, disability, pregnancy or marital status) that are irrelevant to a person’s capacity to do the job
• Ensure people are given a fair go when they are at work, and when they are looking for work
• Raise awareness of equity issues
• Take action to countenance ignorance and prejudice where they exist
• Eliminate harassment and bullying where they exist
• Appoint, develop and promote people solely on merit
• Ensure all HR policies conform to current equality best practice
• Offer terms and conditions of employment on a non-discriminatory basis
• Ensure all staff understand their responsibilities in terms of equality
• Investigate allegations of discrimination and to take disciplinary action where necessary
• Review and take action on all documents to ensure there is no bias/discrimination evident
• Treat candidates for each position on merit and always select and appoint the most suitable candidate for any job